Netflix streaming users now outnumber DVD subscribers 2:1

Netflix may be getting out of the DVD business sooner that previously predicted, if Wednesday’s Q4 financial results are any indicator. The company now has close to twice as many streaming subscribers than DVD subscribers in the U.S., and it lost some 2.76 million DVD subscribers in the last quarter alone.

Netflix had 21.76 million subscribers at the end of Q4, which is 0.22 million more than in the previous quarter. Internationally, it now has 1.86 million subscribers. The number of DVD subscribers shrunk to 11.17 million, down from 13.93 million in Q3. That means that for the first time ever, streaming plans outperform DVD rentals by a ratio of close to 2:1.

The good news for Netflix is that even with its steep decline in DVD rentals, the overall number of customers growing again. Nettflix lost 0.81 million U.S. subscribers in Q3 as a result of its unsuccessful attempts to spin of the DVD business into a separate company as well as a price hike earlier in 2011. In Q4, that combined  subscriber number once again grew by 0.61 million.

Netflix executives have long said that they see the company primarily as a streaming video provider, with DVDs being part of a legacy business that will decline over time. However, the accelerated rate of decline could spell trouble for Netflix’s bottom line: The company has been using the shrinking but very profitable DVD rentals to finance its international expansion, which it put on hold after launching in the U.K. and Ireland until international profitability returns. With DVD customers canceling by the millions, that could now be further away than previously estimated.

Netflix CEO Reed Hastings wrote in a letter to shareholders that he expects DVD subscription cancellations to level off this year, with an expected 1.5 million customers saying good-bye to the iconic red envelopes in Q1 of 2012. From the letter:

“While contribution profit from domestic streaming will grow sequentially, it will not be sufficient to offset the sequential decline in DVD profits (~$ 50 million), and the sequential increase in our international losses (~$ 50 million), as well as cover our global G&A and Technology & Development costs. As a result, we expect modest quarterly losses, as well as losses for the calendar year.”

In other words: Netflix won’t enter any other territories in 2012, and might have to work on making more money with streaming if it wants to keep expanding in the future. Because DVDs may not be around for much longer.

Related research and analysis from GigaOM Pro:
Subscriber content. Sign up for a free trial.

  • Q4 Wrap-up: SOPA and the future of digital content
  • Connected Consumer 2012: A year of consolidation and integration
  • Connected Consumer Q3: Netflix fumbles; Kindle Fire shines



GigaOM