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Roku kicks out developers to give Dish exclusivity

Written on:July 25, 2012
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Bollywood movies, Lebanese news, German cooking shows: Roku’s media streamer has become a go-to device for small online video services that target expats from all over the world. The first live TV feeds on Roku were foreign broadcast transmissions, and numerous companies have used Roku exclusively to reach expat audiences within the U.S. But for many developers, all of this came to a halt this week when Roku removed 25 channels with foreign language content, effectively shutting down the entire international section of its channel store.

Dish began distributing foreign-language content on Roku in May – and it wants to be the only one to do so.

The reason for this move? Roku struck a distribution agreement with Dish Network in May, which makes the satellite provider’s DishWorld  service the exclusive distributor for foreign programming on the platform. Customers can use DishWorld to subscribe to packages of content from countries like India and Brazil, with streams delivered directly to their Roku boxes – no satellite subscription required.

Roku contacted developers affected by this about a month ago and told them that the only way to remain on the service would be to strike a licensing agreement with Dish, which would put the TV provider in charge of distribution and billing of their content. Otherwise, they’d have 90 days to transition their customers off the platform, but wouldn’t be allowed to add any new customers during that time. A few edge cases, including companies that distribute only small amounts of foreign content, may be able to stay on Roku, but they’ll need Dish’s approval first. And some will be able to maintain their foreign-language content outside of the U.S. and Canada.

A Roku spokesperson sent us the following comment via email:

“As DISH is the leader in international programming, by partnering with them we can leverage their expertise to grow our international and foreign language content under their expertise. For customers, this strategy allows us to maintain the best selection and highest quality of international and foreign language content.”

Limited choices, limited options

Mango Mobile TV has been distributing Indian movies and TV shows on Roku. The company is now looking to accelerate its smart TV app development.

Predictably, the developers affected by the move don’t share that point of view. Some of them voiced their frustration in Roku’s developer forums.

I’ve talked with a few developers since Dave Zatz first reported about Roku’s move, and also heard various complaints. Krishna Jonnakadla, VP of marketing for Mango Mobile TV, told me that his company is “deeply disappointed” by Roku’s move.

He went on to say:

“Instead of encouraging more people and content to get on to the platform, Roku has taken just the opposite decision. We believe customers are going to face limited choices and limited options. Customers may in fact see an increase in pricing due to the fact that Dish might have to tag on their margins to the aggregated content they will be bringing on to the platform. We dont believe this will be a good move for Roku or their current customers.”

Mango Mobile TV has been distributing Indian movies and TV content on Roku, and Jonnakadla told me that the company is now accelerating its development of apps for Samsung’s connected TVs and other smart TV platforms in light of Roku’s decision. He also said that his company tried to reach out to Dish several times about its presence on Roku, but never gotten any response. I’ve heard similar complaints from another developer, who described the situation as a “check mate.”

The future of Roku: looking like a cable box?

There’s some irony in all of this: When Dish brought its DishWorld service to Roku, it seemed like the first step towards a virtual cable operator – a company that offers customers pay TV bundles transmitted over the Internet without any physical infrastructure in place. There has been lots of talk within the industry about the possibility of such virtual TV offerings, with many hoping that this would lead to cheaper and more flexible bundles, and eventually more competition.

However, if TV providers are turning to the Internet to distribute their fare, they could also make online video look much more like traditional TV. Devices like Roku could end up looking much more like a traditional cable box – exclusive distribution agreements included.

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