Collaboration tools are so pervasive in the workplace that it’s no longer a question of if companies will enable web working, but how. Jacob Morgan, a principal with the Chess Media Group, wrote the book The Collaborative Organization, which he hopes will be a guide for corporations looking to utilize a mix of internal messaging, email, wikis and other communication tools in their enterprise. Morgan talked with us about what the evolution of collaboration platforms, what collaboration resources young workers entering companies will expect, and how to get people to actually use the tools provided.
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