Crowd labor is outsourced information work that can be provisioned automatically. It is used to perform intelligent tasks that machines can’t do, and is ideally inexpensive, on demand, and elastic. Platforms providing such services are on the rise in 2012, promising customers lower labor costs in the short term and higher-quality output in the long term. This report examines the continuing evolution of crowd labor platforms such as Amazon Mechanical Turk, CrowdFlower, and CrowdComputing Systems and how the different players are poised to compete with one another.
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