GM responds to FTC’s proposed five-year ban on selling customer data
Tweet Last year, it was reported that GM was selling user data to insurance companies without consent. The FTC has …
Customer
ISPs claim their ‘excellent customer service’ makes regulation unnecessary
Tweet Internet service providers claim their customer service is top-notch, but users tell a different story of poor support and …
Microsoft officially launches the new Queues app for Teams to help organize customer calls
Tweet Microsoft has revealed that the new Queues app for Teams is now generally available, allowing users to better service …
Microsoft’s new Windows 365 Customer Lockbox feature will keep Cloud PCs more secure
Tweet Microsoft has announced that its Windows 365 Customer Lockbox feature is generally available. It will give users of Cloud …
Let’s talk about Samsung’s crappy “customer service”
Tweet A journey of discovery through social media support, being handed off to no less than nine different people, all …