Microsoft teams up with Typeface to add AI features to Dynamics 365 Customer Insights
Tweet The AI startup company Typeface has announced a new partnership with Microsoft to include its AI features in the …
Customer
Microsoft Copilot for Service revealed to help customer agents with generative AI features
Tweet As part of Microsoft ignite 2023, the company announced Copilot for Service, which will provide generative AI features to …
Microsoft announces new Copilot features for Dynamics 365 Customer Service
Tweet Dynamics 365 Customer Service is getting a few new features centered around Microsoft Copilot, that are now in general …
Zoom says it won’t use customer data for AI without consent after backlash
Tweet Zoom faced backlash over broad data usage rights for AI. A manager clarified it won't use customer content without …
Statcounter: Almost every fourth Windows customer uses Windows 11
Tweet Statcounter's latest operating system report is here with new details about various Windows versions. According to the July 2023 …