NeoBytes :) “Press 1 if you’ve had enough of listening to call centre options…”
Tweet Navigating through layers of menus and options to connect to a human being in a call centre is, let’s …
Tweet Navigating through layers of menus and options to connect to a human being in a call centre is, let’s …
Tweet The popular audio streaming service Pandora has announced it is now doing away with its free unlimited mobile listing …
Tweet In case you missed any of our thrilling podcasts this week, this is your chance to catch up! There’s …
Tweet Times are changing at Apple: its margins are down, its profits are not blowing away expectations anymore, and it’s …
Tweet Listening platforms — or social media monitoring, analysis, and engagement tools — are bringing massive amounts of new information …