Microsoft’s new Dynamics update aims to end the endless transfer customer service nightmare
Tweet New GA update allows organizations to tailor agent interactions and enforce internal routing logic to improve accuracy during ticket …
service
Warner Bros. Discovery to be purchased by number one streaming service
Tweet Warner Bros. Discovery, a giant in film and TV, is set to come under new ownership if regulators allow. …
Microsoft Foundry Agent Service now lets enterprises choose more AI models
Tweet Microsoft Foundry Agent Service has been updated to give enterprises more choices when it comes to picking LLMs for …
Tesla gets permit for ride-hailing service in Arizona
Tweet Tesla has been given a permit by authorities in Arizona, bringing it a step closer to operating its Robotaxi …
Microsoft really wants partners to use the new Outlook, offers free service for transition
Tweet Even though many Microsoft customers think that the new Outlook app is "hot garbage", the company wants partners to …