Netflix is inaccessible for users on some devices on Christmas Eve, thanks to an outage of Amazon’s 9s AMZN) AWS cloud infrastructure. There is no word from Amazon when the issue will be fixed. Netflix officially acknowledged the issue on twitter:
We're sorry for the Christmas Eve outage. Terrible timing! Engineers are working on it now. Stay tuned to @Netflixhelps for updates.—
Netflix US (@netflix) December 25, 2012
However, there’s good news for affected users: Netflix Cloud Architect Adrian Cockroft reported on Twitter that the service is only affected on some devices, while others are working fine. In other words: If Netflix isn’t streaming on the device of your choice, try accessing it with other means before you give up. Cockroft tweeted Monday afternoon:
Bunch of ELBs down, lots of happy Netflix instances getting no traffic, still waiting for AWS to fix it. Some devices working, others not.—
adrian cockcroft (@adrianco) December 25, 2012
First reports about a Netflix outage popped up online around 1 p.m. PT, and Amazon started reporting shortly after that some of its Elastic Load Balancers are down. The company’s last status report, issued at 4:15p.m. PT, reads:
“We continue to experience increased errors for Elastic Load Balancing API calls in the US-EAST-1 region and continue to work towards resolution.”
We will update this post as soon as we know more.
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